The A3 problem-solving framework and BPM principles — originally from Toyota, now proven in healthcare, finance, HR, IT, and every service environment.
The methodology is sound. The translation is missing.
These methods work brilliantly outside manufacturing. Here's where practitioners are applying them.
From foundational BPM principles through to sustainable process documentation — each module builds on the last.
Your instructor
Lean Six Sigma Master Black Belt · 15+ years on the floor
Ahmed has spent fifteen years driving lean transformation across manufacturing, services, and government — not in a consulting room, but on the gemba. He's seen firsthand what breaks down when lean methods are applied without translation to the service context, and he built this course specifically to close that gap.
"Ahmed is a delight to work with. He did an amazing job of synthesizing key points from the book, wrote a draft of the script, connected the script to engaging graphics, and is an ace at the technology. Ahmed clearly has a deep grasp of lean and The Toyota Way."
"Ahmed has established an awesome presence on LinkedIn articulating visuals, quotes, short PowerPoints that has helped me enhance my materials, as well as many others so they grow in their role and genre of work. He is eager to lead and learn simultaneously with others."
"The course was a great match for me. I'm very happy with the content."
"Deepened my understanding of Lean principles and the Toyota Production System with Ahmed Radwan. Excellent course."
Lifetime. Once enrolled, you have unlimited access to all course materials and any future updates — no subscription, no renewal fees.
Yes. The course is designed for both practitioners new to BPM and A3, and experienced professionals who want a rigorous, service-adapted framework to replace the ad hoc approaches they've been using.
Self-paced video tutorials with downloadable PDF guides and ready-to-use templates. There are no live sessions — you work through the material on your own schedule.
Yes. You'll receive a certificate of completion issued by Kaizen Academy Australia — ready to add to your LinkedIn profile and CV.
Most BPM training either stays generic or copies manufacturing content without adapting it for services. This course is built around the A3 framework specifically translated for service environments — with real examples from healthcare, finance, HR, and IT. The methodology comes directly from primary sources, not secondhand summaries.
